Head of People & Culture

Pula is looking for a Head of People & Culture to join their team. 

Roles and Responsibilities

Culture & Employee Experience:

• Partner with senior leadership to define and implement culture programs that enhance team collaboration, engagement, and motivation.

• Lead initiatives that foster inclusivity and create a workplace where employees feel valued and inspired to perform at their best.

• Drive innovative internal culture activities, such as our ‘Lunch & Learn’ sessions, and develop new engagement programs.

• Own employee feedback mechanisms, ensuring data-driven improvements to enhance workplace satisfaction and productivity.

Performance Management & Talent Development: 

• Overhaul and optimize the performance management system to ensure clear, measurable goals aligned with company objectives.

• Establish a transparent meritocracy, where high performance is recognized, and underperformance is addressed constructively.

• Develop and implement succession planning strategies to strengthen Pula’s leadership pipeline.

• Design and roll out cutting-edge Learning & Development (L&D) programs to upskill employees at all levels.

Talent Acquisition:

• Build and lead a best-in-class recruitment function, ensuring Pula attracts top global talent across multiple geographies, with a focus on enterprise sales teams.

• Define Pula’s Employer Value Proposition (EVP) to position us as a top employer in a competitive talent market.

• Develop strategic partnerships and talent pipelines to proactively identify and engage high-potential candidates.

• Deliver an engaging, seamless onboarding experience, ensuring new hires feel connected to our mission and set up for success from day one.

Learning & Development:

• Establish and manage the Pula Academy and L&D programs at all levels

• Identify and manage a list of company-approved training providers to ensure quality programs are delivered to employees within a predetermined and acceptable cost framework.

HR and Compliance Excellence:

• Ensure compliance with employment laws and regulations across all markets where Pula operates.

• Maintain accurate records and drive operational excellence in all people-related processes.

• Implement policies and frameworks that reinforce a culture of accountability, integrity, and performance.

What We’re Looking For:

Professional Attributes

• 12+ years of proven leadership in People & Culture, HR, or Talent roles, with a strong understanding of culture-building, performance management, and recruitment best practices.

• Experience in fast-paced, high-growth companies, preferably in the startup or fintech/insuretech space.

• Strong background in enterprise sales talent acquisition, with a deep understanding of hiring and driving productivity in sales teams (preferred).

• Proven ability to build human capital systems from scratch, from recruitment to performance management.

• Expertise in developing talent strategies and executing high-impact recruitment initiatives.

• Demonstrated ability to build diverse, high-performing teams and foster an excellence culture.

• High comfort level with technology and data-driven decision-making, including Google Suite, CRM tools, task management systems (e.g., Asana, Slack, Jira, Metabase, KOAN).